Upcoming Events

Zendesk Relate 2018 Keynotes
November 14, 2018

Safe Harbor Statement

Zendesk Relate - Morning Keynotes

Zendesk Relate - Morning Keynotes, Part 2

Zendesk Relate - Second Day Keynotes

UBS Global Technology Conference
November 14, 2018
William Blair 2018 Growth Stock Conference
June 13, 2018

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor
Stifel Cross Sector Insight Conference
June 11, 2018

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch Global Technology Conference
June 5, 2018

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Cowen and Company Technology, Media & Telecom Conference
May 31, 2018

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Zendesk's Analyst & Investor Day 2018
May 17, 2018

12:00pm-1:00pm ET | Registration & lunch

1:00pm-3:15pm ET | Analyst & Investor Day Begins

Presentations from:

  • Mikkel Svane, CEO, Founder
  • Adrian McDermott, President of Products
  • Tom Keiser, Chief Operating Officer
  • Elena Gomez, Chief Financial Officer
  • Norm Gennaro, SVP Worldwide Sales
  • Marc Cabi, VP Strategy
3:15pm-4:00pm ET | Management Q&A
 
Morgan Stanley Technology, Media & Telecom Conference
February 27, 2018

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
The JMP Securities Technology Conference
February 26, 2018

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Goldman Sachs Technology and Internet Conference
February 14, 2018

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Wells Fargo Tech Summit
December 5, 2017

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
UBS Global Technology Conference
November 13, 2017

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
RBC Capital Markets 2017 Technology, Internet, Media and Telecommunications Conference
November 8, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Canaccord Genuity 37th Annual Growth Conference
August 9, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
KeyBanc Capital Markets 19th Annual Global Technology Leadership Forum
August 7, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
William Blair 2017 Growth Stock Conference
June 14, 2017

Speakers:

  • David Williams, Vice President and General Manager, Support Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch Global Technology Conference
June 6, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Stifel Technology, Internet & Media Conference
June 5, 2017

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Cowen and Company Technology, Media & Telecom Conference
June 1, 2017

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Zendesk Analyst Day
May 15, 2017

11:30 - Onsite Product Demo

12:15 - Registration & Lunch

1:00pm - Analyst & Investor Day Begins

Customer First Keynote - Mikkel Svane, CEO, Founder
  Software for the Modern World - Adrian McDermott, President of Products
CIOs in a Modern World - Tom Keiser, CIO
Future of Customer Experience - Ian Jacobs of Forrester
Evolving the GTM model for Sustained Growth - Bryan Cox, CRO
Financial Update - Elena Gomez, CFO
Social Responsibility, Empathy and Community - Tiffany Apczynski
Final Management Q&A

5:15 pm - Onsite Cocktail Hour & Demo Stations

Morgan Stanley Technology, Media & Telecom Conference
February 28, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
JMP Securities Technology Conference
February 27, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Goldman Sachs Technology and Internet Conference
February 15, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Evercore ISI Cloud Transformation Day
December 6, 2016

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Adrian McDermott, President of Products
Credit Suisse 20th Annual Technology, Media & Telecom Conference
November 30, 2016

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
UBS Global Technology Conference
November 14, 2016

Speakers:

  • Tom Keiser, Chief Information Officer and Senior Vice President of Technology Operations
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
RBC Capital Markets Technology, Internet, Media and Telecommunications Conference
November 9, 2016

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Canaccord Genuity Growth Conference
August 10, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Pacific Crest Global Technology Leadership Forum
August 8, 2016

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch 2016 Global Technology Conference
June 2, 2016

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Zendesk Analyst Day
May 10, 2016

11:00am - Onsite Product Demo NEW!

12:00pm - Registration & Lunch

1:00pm - Analyst & Investor Day Begins

Introduction: Mikkel Svane, CEO, Founder

Velocity, Enterprise & Emerging Businesses

Amanda Kleha, SVP Velocity Businesses

Marcus Bragg, SVP Enterprise Businesses

Matt Price, SVP Emerging Businesses

Fireside Chat: Worldwide Sales Panel

Jeremy Kmet, VP Sales - AMER

John Crossan, VP Sales - EMEA

Sandie Overtveld, VP Sales - APAC

Alex Barrera, RVP Sales - LATAM

Product Roadmap

Hosted by Adrian McDermott, SVP Product Development

Fireside Chat: Customer Panel

Public Policy & Social Impact

Tiffany Apczynski, VP Public Policy and Social Impact

Financial Update

Elena Gomez, CFO

Alan Black, Outgoing CFO

Final Management Q&A

5:15pm - Onsite Cocktail Hour & Product Demo Stations

 

Pacific Crest 11th Annual Emerging Technology Summit
March 2, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
JMP Securities Technology Conference
March 1, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Morgan Stanley Technology, Media & Telecom Conference
February 29, 2016

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Credit Suisse 19th Annual Technology, Media & Telecom
December 2, 2015

Speakers:

  • Mikkel Svane, Founder, CEO, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
UBS Global Technology Conference
November 16, 2015

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Deutsche Bank 2015 Technology Conference
September 16, 2015

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Canaccord Genuity Growth Conference
August 12, 2015

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Adrian McDermott, Senior Vice President of Product Development
Pacific Crest Global Technology Leadership Forum
August 10, 2015

Speakers:

  • Alan Black, Chief Financial Officer
  • Adrian McDermott, Senior Vice President of Product Development
Q3 2014 Zendesk Earnings Call
October 30, 2014
Citi 2014 Global Technology Conference
September 2, 2014

Citi 2014 Global Technology Conference Presentation

Canaccord Genuity 34th Annual Growth Conference
August 13, 2014

Canaccord Genuity Growth Conference Presentation

Empowering Your Customers with Self-Service
June 11, 2014

Speakers:

  • Casem AbuLughod,  

As you and your customer base grow, you have to scale support by enabling customer self-service—helping customers find and discover information on their own. In this live 30-minute webinar, you’ll learn how to:

  • • Drive self-service by building an effective knowledge base and engaging community
  • • Customize your Help Center to reflect your brand’s look-and-feel
  • • Get your customers (and agents) to self-serve as their first course of action

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry – we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Self-Service” webinar.

The Sale Doesn’t Stop at Checkout: 3 Ways Customer Service Increases Your Sales
June 10, 2014

Speakers:

  • JD Peterson,  
  • Amy Ellis,  

Cha-ching! That’s another sale on your website, and you couldn’t be happier. But just because your customer’s placed their order doesn’t mean your job as an online retailer is done. In fact, 75% of customers would return to do business with a company who provided excellent customer service…so, what are you waiting for?

Join us for this live, 1-hour webinar to learn the three ways that customer service can actually increase your sales – regardless of whether your online shop is big or small. First, we’ll explore the importance of a “one face of the brand” approach to customer service. And then we’ll take a look at proactive customer service – the whys and hows of reaching out to your customers in a way that can help right a wrong, and at the same time result in profit for you.

Using Zendesk to Communicate Effectively with Your Customers
June 4, 2014

Speakers:

  • Casem AbuLughod,  

A customer service journey starts with customer support—resolving your customers’ issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:

  • • Open communication with your customers via email, phone, chat, and social media
  • • Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
  • • Handle tickets with great productivity through a few neat tools built into Zendesk

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry—we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’ve recently revamped our webinars, and this session covers most of the information in our “Getting Started with Zendesk” webinar.

Zendesk Deep Dive: Triggers
June 3, 2014

Speakers:

  • Jake Holman,  
  • Matt Heroux,  

Triggers are a simple but powerful feature, enabling you to automate work in Zendesk. And whether you’ve just inherited your Zendesk from someone else on your team, or you’ve been a Zendesk admin for a while, taking a peek at your current trigger configuration is a great way to find new ways to optimize workflows as your support team grows and evolves.

Join us for this live 30-minute webinar where we’ll take a deep dive into one of Zendesk’s most popular features: triggers. First, Senior Product Manager, Jake Holman will help us better understand the philosophy behind triggers – why they were built, and how the team thinks about them. Then, Customer Success Executive, Matt Heroux will provide some tips for setting up brand new triggers or reviewing your existing ones, and share best practices he’s gleaned from years of working with some of Zendesk’s biggest customers.

What’s New In Your Zendesk: Optimizing the Self-Service Experience
May 29, 2014

Speakers:

  • Stephanie Zou,  
  • Phil Hansen,  

For this quarter’s “What’s new in your Zendesk” webinar, our product and customer success teams are joining forces again to introduce you to the latest features in your Zendesk and walk you through a best-practice configuration so you can try out some of the new features right away.

This 30-minute webinar will also include a special segment on how to measure your customers’ self-service behavior in your Help Center with Google Analytics. Did you know that for every one customer who’s submitting a ticket, four more are searching your Help Center? That’s why knowing how to optimize the self-service experience is a must-have skill to make your customers successful. We’ll walk you through how to set up custom event tracking to measure your customers’ journey through your Help Center and track your favorite metric, ticket deflection.

What’s New In Your Zendesk: Optimizing the Self-Service Experience
May 29, 2014

Speakers:

  • Stephanie Zou,  
  • Phil Hansen,  

For this quarter’s “What’s new in your Zendesk” webinar, our product and customer success teams are joining forces again to introduce you to the latest features in your Zendesk and walk you through a best-practice configuration so you can try out some of the new features right away.

This 30-minute webinar will also include a special segment on how to measure your customers’ self-service behavior in your Help Center with Google Analytics. Did you know that for every one customer who’s submitting a ticket, four more are searching your Help Center? That’s why knowing how to optimize the self-service experience is a must-have skill to make your customers successful. We’ll walk you through how to set up custom event tracking to measure your customers’ journey through your Help Center and track your favorite metric, ticket deflection.

Going Beyond Support with Customer Engagement
May 28, 2014

Speakers:

  • Casem AbuLughod,  

As your customer base grows, there comes a time when you need to engage your customers in a way where the focus is less on support transactions and more focused on long-term conversations and relationships. In this live, 30-minute webinar, you’ll learn how to:

  • • Set up an automated customer feedback loop through satisfaction rating surveys
  • • Draw insights from analytics build into your Zendesk, and use it as a benchmark to measure the health of your customer service
  • • Learn how to proactively engage your customers outside of a support ticket

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry – we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Customer Engagement” webinar.

Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
May 22, 2014

Speakers:

  • Rich Gallagher,  

The most difficult customer service situations demand more of customer service agents than just good intentions and the right attitude – —they can send even the most seasoned agent into red alert and require the communication skills of a crisis counselor.

Join us for this live 1-hour webinar where communication skills author, speaker, and psychotherapist Rich Gallagher explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Through tested techniques, lessons from behavioral science, and case studies, Rich will help you learn the delicate art of defusing even the worst customer situation – s—all while boosting your skills and confidence for dealing with any customer. This webinar is a must-see for agents and managers alike.

Empowering Your Customers with Self-Service
May 21, 2014

Speakers:

  • Casem AbuLughod,  

As you and your customer base grow, you have to scale support by enabling customer self-service—helping customers find and discover information on their own. In this live 30-minute webinar, you’ll learn how to:

  • • Drive self-service by building an effective knowledge base and engaging community
  • • Customize your Help Center to reflect your brand’s look-and-feel
  • • Get your customers (and agents) to self-serve as their first course of action

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry – we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Self-Service” webinar.

Using Zendesk to Communicate Effectively with Your Customers
May 14, 2014

A customer service journey starts with customer support—resolving your customers’ issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:

  • • Open communication with your customers via email, phone, chat, and social media
  • • Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
  • • Handle tickets with great productivity through a few neat tools built into Zendesk

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry—we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Customer Support” webinar.

Game On for an Engaged Team
May 13, 2014

Speakers:

  • Joe McFadden,  

Lots of organizations use special events, raffle prizes, or breakfast with the boss as rewards to recognize and motivate their teams to go above and beyond their basic job duties. And that works well for some teams. However, a February 2012 edition of Harvard Business Review reported that happy and engaged employees are over 30% more productive and 300% more creative, so leaders who are looking to make a bigger impact are turning to healthy peer competition and social engagement practices to motivate customer-facing teams to do better. And gamification techniques are proving to produce results.

In the same way that fitness trackers help you to take more steps and reach your goals, gamification helps your team to accomplish their work in the best way possible, and track their progress as they go. Join us for this live, 45-minute webinar, where Joe McFadden, Vice President of Marketing at PlayVox details how gamification and the latest social tools for support operations can take agent engagement to the next level. He’ll share some best practices for a gamified work environment, outline the importance of a cycle of engagement, and even dig into how to introduce gamification into your team. This webinar is a must-see for support leaders who are looking to foster and motivate a collaborative spirit in their teams—and your agents, your organization, and your customers will reap the benefits.

Going Beyond Support with Customer Engagement
May 7, 2014

Speakers:

  • Casem AbuLughod,  

As your customer base grows, there comes a time when you need to engage your customers in a way where the focus is less on support transactions and more focused on long-term conversations and relationships. In this live, 30-minute webinar, you’ll learn how to:

  • • Set up an automated customer feedback loop through satisfaction rating surveys
  • • Draw insights from analytics build into your Zendesk, and use it as a benchmark to measure the health of your customer service
  • • Learn how to proactively engage your customers outside of a support ticket

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry – we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Customer Engagement” webinar.

Past Events

Zendesk Relate 2018 Keynotes
November 14, 2018
UBS Global Technology Conference
November 14, 2018
William Blair 2018 Growth Stock Conference
June 13, 2018

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor
Stifel Cross Sector Insight Conference
June 11, 2018

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch Global Technology Conference
June 5, 2018

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Cowen and Company Technology, Media & Telecom Conference
May 31, 2018

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Morgan Stanley Technology, Media & Telecom Conference
February 27, 2018

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
The JMP Securities Technology Conference
February 26, 2018

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Goldman Sachs Technology and Internet Conference
February 14, 2018

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Wells Fargo Tech Summit
December 5, 2017

Speakers:

  • Tom Keiser, Chief Operating Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
UBS Global Technology Conference
November 13, 2017

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
RBC Capital Markets 2017 Technology, Internet, Media and Telecommunications Conference
November 8, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Canaccord Genuity 37th Annual Growth Conference
August 9, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
KeyBanc Capital Markets 19th Annual Global Technology Leadership Forum
August 7, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
William Blair 2017 Growth Stock Conference
June 14, 2017

Speakers:

  • David Williams, Vice President and General Manager, Support Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch Global Technology Conference
June 6, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Stifel Technology, Internet & Media Conference
June 5, 2017

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Cowen and Company Technology, Media & Telecom Conference
June 1, 2017

Speakers:

  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Morgan Stanley Technology, Media & Telecom Conference
February 28, 2017

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
JMP Securities Technology Conference
February 27, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Goldman Sachs Technology and Internet Conference
February 15, 2017

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Evercore ISI Cloud Transformation Day
December 6, 2016

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Adrian McDermott, President of Products
Credit Suisse 20th Annual Technology, Media & Telecom Conference
November 30, 2016

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
UBS Global Technology Conference
November 14, 2016

Speakers:

  • Tom Keiser, Chief Information Officer and Senior Vice President of Technology Operations
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
RBC Capital Markets Technology, Internet, Media and Telecommunications Conference
November 9, 2016

Speakers:

  • Adrian McDermott, President of Products
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Canaccord Genuity Growth Conference
August 10, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Pacific Crest Global Technology Leadership Forum
August 8, 2016

Speakers:

  • Elena Gomez, Chief Financial Officer
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Bank of America Merrill Lynch 2016 Global Technology Conference
June 2, 2016

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Strategy and Head of Investor Relations
Pacific Crest 11th Annual Emerging Technology Summit
March 2, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
JMP Securities Technology Conference
March 1, 2016

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Morgan Stanley Technology, Media & Telecom Conference
February 29, 2016

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Credit Suisse 19th Annual Technology, Media & Telecom
December 2, 2015

Speakers:

  • Mikkel Svane, Founder, CEO, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
UBS Global Technology Conference
November 16, 2015

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Deutsche Bank 2015 Technology Conference
September 16, 2015

Speakers:

  • Adrian McDermott, Senior Vice President of Product Development
  • Marc Cabi, Vice President of Finance and Head of Investor Relations
Canaccord Genuity Growth Conference
August 12, 2015

Speakers:

  • Mikkel Svane, Founder, Chief Executive Officer, and Chair of the Board of Directors
  • Adrian McDermott, Senior Vice President of Product Development
Pacific Crest Global Technology Leadership Forum
August 10, 2015

Speakers:

  • Alan Black, Chief Financial Officer
  • Adrian McDermott, Senior Vice President of Product Development
Q3 2014 Zendesk Earnings Call
October 30, 2014
Citi 2014 Global Technology Conference
September 2, 2014
Empowering Your Customers with Self-Service
June 11, 2014

Speakers:

  • Casem AbuLughod,  
The Sale Doesn’t Stop at Checkout: 3 Ways Customer Service Increases Your Sales
June 10, 2014

Speakers:

  • JD Peterson,  
  • Amy Ellis,  
Using Zendesk to Communicate Effectively with Your Customers
June 4, 2014

Speakers:

  • Casem AbuLughod,  
Zendesk Deep Dive: Triggers
June 3, 2014

Speakers:

  • Jake Holman,  
  • Matt Heroux,  
What’s New In Your Zendesk: Optimizing the Self-Service Experience
May 29, 2014

Speakers:

  • Stephanie Zou,  
  • Phil Hansen,  
What’s New In Your Zendesk: Optimizing the Self-Service Experience
May 29, 2014

Speakers:

  • Stephanie Zou,  
  • Phil Hansen,  
Going Beyond Support with Customer Engagement
May 28, 2014

Speakers:

  • Casem AbuLughod,  
Empowering Your Customers with Self-Service
May 21, 2014

Speakers:

  • Casem AbuLughod,  
Game On for an Engaged Team
May 13, 2014

Speakers:

  • Joe McFadden,  
Going Beyond Support with Customer Engagement
May 7, 2014

Speakers:

  • Casem AbuLughod,  

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