Empowering Your Customers with Self-Service

June 11, 2014 Time: 10:00 AM PST


  • Casem AbuLughod,  

As you and your customer base grow, you have to scale support by enabling customer self-service—helping customers find and discover information on their own. In this live 30-minute webinar, you’ll learn how to:

  • • Drive self-service by building an effective knowledge base and engaging community
  • • Customize your Help Center to reflect your brand’s look-and-feel
  • • Get your customers (and agents) to self-serve as their first course of action

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry – we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Self-Service” webinar.

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