As you and your customer base grow, you have to scale support by enabling customer self-servicehelping customers find and discover information on their own. In this live 30-minute webinar, youll learn how to:
- • Drive self-service by building an effective knowledge base and engaging community
- • Customize your Help Center to reflect your brands look-and-feel
- • Get your customers (and agents) to self-serve as their first course of action
Got questions? Stick around afterward – well be here to answer them!
And if you cant make the live session, dont worry – weve got you covered. Well be sending the recording out to everyone who registers.
We’ve recently revamped our webinars, and this session covers all of the same information as our “Getting Started with Self-Service” webinar.