A customer service journey starts with customer supportresolving your customers issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:
- • Open communication with your customers via email, phone, chat, and social media
- • Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
- • Handle tickets with great productivity through a few neat tools built into Zendesk
Got questions? Stick around afterward – well be here to answer them!
And if you cant make the live session, dont worryweve got you covered. Well be sending the recording out to everyone who registers.
Weve recently revamped our webinars, and this session covers most of the information in our Getting Started with Zendesk webinar.