Using Zendesk to Communicate Effectively with Your Customers

June 4, 2014 Time: 10:00 AM PST


  • Casem AbuLughod,  

A customer service journey starts with customer support—resolving your customers’ issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:

  • • Open communication with your customers via email, phone, chat, and social media
  • • Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
  • • Handle tickets with great productivity through a few neat tools built into Zendesk

Got questions? Stick around afterward – we’ll be here to answer them!

And if you can’t make the live session, don’t worry—we’ve got you covered. We’ll be sending the recording out to everyone who registers.

We’ve recently revamped our webinars, and this session covers most of the information in our “Getting Started with Zendesk” webinar.

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